Work at GBL

GBL is focused on diversification and growth. We work with more than 2,000 independent agents to help them achieve sales and business growth. We are passionate about finding people who are kind, resourceful, and willing to go the extra mile for our affiliated-agents. 

 

GBL offers employees a fun and team-oriented work environment; a competitive and flexible benefits package, including group health, life, long-term disability, dental, and vision insurance; health savings accounts; optional life insurance; 401(k) plan; discounted gym memberships; and paid time off.

 

GBL is an equal opportunity employer.

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Now Hiring: Full-Time Level 1 Group Support Specialist

Posted 11/23/2022

Group Benefits, Ltd. has an immediate opening for a full-time Level 1 Group Support Specialist at their Urbandale, Iowa office. The Level 1 Group Support Specialist is part of a team but will work independently as well.


The Level 1 Group Support Specialist will work to input data and information, as well as perform follow ups on those activities, in order to support GBL teams and provide better service to our agents.

Essential Duties and Responsibilities:

  • Enter data into system efficiently and accurately

  • Follow up and provide status updates on activities in the system

  • Answer phones as needed and greet visitors

 

Education and/or Experience:

  • Proficient in all Microsoft Office applications, including Excel and Outlook

  • High school diploma or recognized equivalent, required

  • Previous experience with data entry

  • AgencyBloc or similar agency management software experience, preferred

  • Strong customer service background

  • Experience working in the health insurance industry preferred, but not required

 

Other Qualifications:

  • Self-motivated and driven

  • Maintain a sense of urgency and ability to work with and meet deadlines

  • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

  • Demonstrates excellent time management and prioritization skills

  • Attention to detail and commitment to a high level of accuracy

  • The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information

  • Ability to maintain a professional demeanor and positive attitude

Interested parties should send a resume, cover letter, and references to Lisa Wendell at lwendell@grpbenltd.com.