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Work at GBL

GBL is focused on diversification and growth. We work with more than 2,000 independent agents to help them achieve sales and business growth. We are passionate about finding people who are kind, resourceful, and willing to go the extra mile for our affiliated agents. 

 

GBL offers employees a fun and team-oriented work environment; a competitive and flexible benefits package, including group health, life, long-term disability, dental, and vision insurance; health savings accounts; optional life insurance; 401(k) plan; discounted gym memberships; and paid time off.

 

GBL is an equal-opportunity employer.

Click the open positions listed below to be taken to their full job listing.

Now Hiring: Full-Time Level 1 Support Specialist

Level 1 Support Specialist

Posted 9/11/2023
 

Group Benefits, Ltd. has an immediate opening for a Level 1 Support Specialist at their Urbandale, Iowa office. 

 

Group Benefits is a general insurance agency - they sell health insurance, dental, and life both on the group side and individual insurance, medical supplements, etc. The Level 1 Support Specialist will support the Level 1 and Level 2 Group team.

Essential Duties and Responsibilities:

  • Enter data into the system, accurately complete membership requests, quoting, and service requests, and provide general assistance to agents regarding basic questions

  • Provide status updates on Activities, follow up on Activities set in the system

  • ·Recover Missing Information, using resources and correspondence with agents to find and/or complete missing information for requests

  • Assist Account Managers, Assisting account managers on deadline days and through busy season with renewals and other projects
     

Other Qualifications:

  • Four-year degree or the equivalent relevant work experience

  • Data Entry

  • Customer Service

  • Written and verbal communication skills 

  • AgencyBloc or similar agency management software experience preferred

  • Knowledge of Microsoft Word, Excel, and Outlook 

Interested parties should send a resume, cover letter, and references to Tiffany Watkins at twatkins@grpbenltd.com.

Now Hiring: Full-Time Level 2 Support Specialist

Level 2 Support Specialist

Posted 8/28/2023
 

Group Benefits, Ltd. has an immediate opening for a Level 2 Support Specialist at their Urbandale, Iowa office. 

 

Group Benefits is a general insurance agency - they sell health insurance, dental, and life both on the group side and individual insurance, medical supplements, etc. The Level 2 Support Specialist will support the Level 1 and Level 2 Group team.

Essential Duties and Responsibilities:

  • Enter data into the system, accurately complete membership requests, quoting, and service requests, and provide general assistance to agents regarding basic questions

  • Provide status updates on Activities, follow up on Activities set in the system

  • ·Recover Missing Information, using resources and correspondence with agents to find and/or complete missing information for requests

  • Assist Account Managers, Assisting account managers on deadline days and through busy season with renewals and other projects
     

Other Qualifications:

  • Four-year degree or the equivalent relevant work experience

  • Data Entry

  • Customer Service

  • Written and verbal communication skills 

  • AgencyBloc or similar agency management software experience preferred

  • Knowledge of Microsoft Word, Excel, and Outlook 

Interested parties should send a resume, cover letter, and references to Brenda Sequoia at BrendaS@grpbenltd.com.

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